Frequently Asked Questions
Everything you need to know about your Megalith timepiece and shopping experience.
Are Megalith watches water-resistant?
Most Megalith watches feature a 3ATM water resistance rating, meaning they are resistant to splashes, rain, and hand washing. However, they are not suitable for swimming, diving, or hot showers.
How long does shipping take and how can I track my order?
Standard shipping typically takes 7-15 business days depending on your location. Once your order is dispatched, you will receive a confirmation email containing a tracking number to monitor your delivery status.
What kind of warranty comes with my watch?
Every Megalith watch is backed by a 12-month movement warranty. This covers internal manufacturing defects but does not include wear and tear to the strap, crystal, or battery.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout process.
How do I adjust the metal link strap to fit my wrist?
Each Megalith watch with a stainless steel band comes with a free link removal tool and an instruction manual. You can easily adjust the size at home to ensure a perfect fit.